A Guide To Fix The Common Fitbit Problems
Fitbit is known for its smartwatches, fitness bands, and many other tech accessories that help to track physical fitness. Fitbit products are best to monitor step, heart rate, body weight, and many more things during workouts. The company provides mobile apps and a web-based interface to view progress over time.
Apart from all its advantages, there can be some issues with Fitbit trackers like other tech gadgets or devices. If you are a Fitbit user, you might have faced some problems throughout the device’s usage journey. That is why we are here to help you fix some common Fitbit issues. Below are the most faced Fitbit problems and ways to fix them.
Syncing issue
You know Fitbit pairs with Android devices through Bluetooth. But sometimes it can’t work. You may face issues in data transfer from a Fitbit device to your Android device. You can find the solution in the app’s Settings of Fitbit.
- Install the Fitbit mobile app on your phone if you have not installed it yet. Also, ensure that Bluetooth should be enabled on your Android device. And keep trying to connect Fitbit to the Bluetooth enabled device.
- Turn on the Always Connected option in the Fitbit app. Also, ensure that All Day Sync is turned on in the app.
- You can remove and re-add the Fitbit device from your Fitbit account to fix the syncing issue.
- If your mobile phone has an outdated OS, you will need to update it to its latest version.
- You can try to force stop the app. Turn off and on the Bluetooth.
- If all the above methods don’t work, uninstall the Fitbit app and reinstall it.
Not receiving notifications from Android devices
You may face this problem with your Fitbit device. Below are some practical solutions to this problem.
- Make sure that the Android device is within the available range.
- Ensure that no other device is connected to the smartphone apart from the Fitbit device.
- A weak Bluetooth connection may be a reason behind not receiving notifications on time.
- You should also ensure that you have turned on Enable Notification Widget on the Fitbit app.
- Turned off the Do Not Disturb mode if you have turned it on. Force stop the app and try again.
- Try turning off and on the Bluetooth on your mobile phone.
- Restart the device and also uninstall and reinstall the app.
Charging problem
It is frustrating when you wake up in the morning and find your Fitbit dead. If your Fitbit doesn’t get charged properly, you may face such issues. Let’s find out the potential solutions.
- First, you have to check the charging cable or charger. Clean the dirt collections from it.
- Use some other charging USB port to charge. Avoid using a USB hub as it can’t charge properly.
- Make sure that the charging pin is perfectly fit with the Fitbit charging port.
- Switch off the Fitbit device for a few minutes and on it again.
- Finally, you may need to replace the charger.
ECG reading issue in Fitbit Sense
Do you face ECG reading issues in your Fitbit Sense? Many users have the same issue. If your Fitbit Sense has ECG reading issues, you may need to take customer support because it doesn’t seem to be solved by a normal solution or a software update.
Problem with tap recognition
If your Fitbit device has tap recognition issues, here are some potential solutions.
- While using Fitbit, don’t tap anywhere. You have to tap at the right spot for correct tap recognition. Fitbit also says that users should tap toward the bottom area of the display. Put adequate pressure on the screen while tapping.
- If response time is a second or two, it is normal. Avoid tapping multiple times at one spot. Give a single tap and wait for a second or two for the response.
All the above problems are commonly faced by Fitbit users. You can try these practical solutions or contact customer support.
Everleig is a Blog expert and has been working in the technology industry since 2003. As a technical expert, Everleig has written technical blogs, manuals, white papers, and reviews for many websites such as champpost.com
